Uber Contact Number
Uber is an online transportation company headquartered in San Francisco, California. The company was founded by two persons named Travis Kalanick, Garrett Camp in 2009.
In 2014, the company has been rated as the 48th most powerful company in U.S with a worth of $62.5 billion. The company has its operations in 58 countries with their customer services in 300 cities worldwide. With the “Uber Cab” app you can also track your taxi so that you are able to get an approximate time of your pickup.
How to reach Uber customer service?
With the company expanding at a larger rate, its main focus is to provide the best customer support team to solve the user queries. To provide best customer services, the company ensures the safety of both the driver and the customer. This helps them to have a good relationship with the customer which in turn grows the business of the company.
Customer experience is very crucial and Uber understands that very well, so it made “Uber For Business” which allows business organizations to sign up with Uber. It will help the employees of the organization to ride in the Uber taxis and also help the business organizations to monitor their employee’s travels. The company has also signed a deal with “TomTom”, a Dutch satellite navigation company which provides maps and traffic data for the app. This American multinational transportation made a huge impact on people by making them accessible to taxi services and customer support under a single app.
Facing issues while booking your Uber taxi? Want to contact Uber customer care team? You can get in touch with the customer support team by sending your query at their email id. We have shared the email id. Once your query is resolved by the customer care representative, kindly rate the contact information below.
Uber Customer Services Queries
How to update my details on my Uber account?
To update your account information, follow the steps mentioned below:
- Sign in to your Uber account by clicking on the link.
- Click on“Profile” and update your details like phone number, name etc.
How to reset my Uber account password?
To reset the password of Uber account, click here and follow the steps mentioned below:
- Enter your email address in the box.
- You will receive an email to reset your password.
- Choose a new password on that page.
TIP: If the problem still persist, send an email at firstname.lastname@example.org
How to update my payment information on Uber account?
To update your payment information follow the steps mentioned below:
- Sign in to your uber account by clicking on the link riders.uber.com
- Select “Payment” and update your payment information such as add or edit payment methods.
How to Contact Uber Customer Service?
Reach Uber customer service @ 4158014068
What to do if I was charged incorrectly by Uber?
To verify the charges, you can see the breakdown of your charges by following the steps mentioned below:
- Select “Help” in the Uber app.
- Select your trip and tap on “Receipt”.
- You will also get an email which will show you the charges details.
TIP: If you have queries you can visit the “Trips” section in the “Help” menu. You have to select your trip and submit your request.
Can I carry my pet along with me?
If you want to carry your pet, you have to inform the driver by calling him after the request is made.
TIP: The company recommends to carry a crate or a bag with you to avoid any mess.
Will there be any charges if I cancel my request?
There will be a fee charged if the cancellation is made after 5 minutes of your request. However if the cancellation is made within 5 minutes of your request, no fee will be charged.
Can I request more than one taxi?
No, you cannot request more than one taxi form a single account. However If the party is finding it difficult to accommodate in the same taxi, you can invite other members in your group to sign up on Uber and place a request for more taxis.
Do I have to pay fare to my driver?
No, you do not have to pay the fare to your driver. Your fare will be automatically charged on your credit card.
How to cancel my Uber ride request?
You can cancel the request up to 5 minutes after your initial request. You will not be charged any fee for cancelling. However, if you cancel the request after 5 minutes, you will have to pay the cancellation fee.
How to use Split Fare feature?
The Split Fare feature allows you to divide the trip fare equally among the riders
To split a fare:
- Request your Uber ride.
- Select “Split fare” at the bottom of your screen.
Enter the details such as names and phone numbers of other riders.
Those riders who are invited for the split fare will get a notification to accept the ride.
TIP: If a rider does not accept split fare, or doesn’t have a valid payment method, you’ll be charged his fare as well.
What to do if my Uber account is suspended?
Your account may be suspended if it requires an additional verification.
If your account has been suspended, you can send the email to email@example.com.
How to contact Uber customer services?
You can get in touch with Uber customer care representative by sending an email at their customer support id. You can email your query to: firstname.lastname@example.org