Southern Electric Contact Number

Having issues with your meter? Unable to install the meter? Want to call Southern Electric Team? The contact numbers of the customer care team are mentioned below. After calling the number, kindly rate the Southern Electric contact number below.

Southern Electric Contact :

0800 980 8476  (free call)

Southern Electric Contact Number

How to read my dial gas meter?

To read a dial gas meter, look at the position of the pointers on the dials and follow the steps mentioned below:

  • You have to read the dials from left to right.
  • Do not read any large or red dials.
  • If the pointer is between  two numbers, write down the lower number.
  • If the number is between 9 and 0, use 9.
  • If the pointer is exactly on a number, write it down and underline it.
  • If any of the underlined numbers you have written down are followed by a 9, you’ll need to take one away from the number you’ve underlined.

How to read my dial electricity meter?

To read a dial electricity meter, look at the position of the pointers on the dials and follow the steps mentioned below:

  • You have to read the dials from left to right.
  • If the pointer is between two numbers, write down the lower number.
  • If the pointer is between 0 and 9, use 9
  • If the pointer is exactly on a number, write it down and underline it
  • If any of the underlined numbers you have written down are followed by a 9, you will need to take one away from the number you’ve underlined
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Southern Electric Electricity And Gas Suppliers Contact

How can I get in touch with the Southern Electric customer support team?

You can get in touch with the customer support team in the following ways:

For Emergency:

Southern Electric free contact number:  0800 111 999 (24*7).

If you have an emergency with your pay as you go meter, contact the number given below:

Electricity pay as you go emergency:

Southern Electric customer service number: 0800 980 0414

Gas pay as you go emergency:

Southern Electric emergency number: 0800 980 0427

For Moving House contact the number below:

Gas and electricity:

Southern Electric Gas and Electricity Contact Number:

0800 107 9639

Pay As You Go:

Southern Electric contact number: 0800 980 2481

Landlords and Letting Agents:

Southern Electric helpline number: 0800 072 7248

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Talk and broadband:

Southern Electric customer support number: 0800 294 4720

General Enquiries:

Electricity and gas:

Talk phone service:

Southern Electric phone number: 0800 980 9922 (free call)

Broadband service:

Southern Electric Customer support number 0800 980 9922 (free call)

Shield service:

Southern Electric Emergency phone number:

 0800 975 0807 (free call)

For more information, click here.

How to sign up for Paperless bills?

To sign up for your Paperless bills follow the steps mentioned below;

  • You have to  log into your online account.
  • Select “Your Accounts” and select the “paperless” option under the “Statement Type”.

How to submit meter reading online?

To submit your meter reading online, follow the steps mentioned below:

  • You have to  log into your online account.
  • Go to “Your Service” and click on electricity or gas account.
  • Enter your meter reading and click on “Submit reading”.

How to change my email address to receive my future bills?

You can change the email address by following the below mentioned steps:

  • Log in to your Southern Electric account.
  • Go to “About you”.
  • You can change your email address there to receive your future bills.
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How can I inform the company if I am moving to new address?

If you are moving home, you can inform Southern Electric by calling at their helpline number mentioned below:

Southern Electric customer service number: 0800 107 9639

Timings: Weekdays- 8 am to 8 pm.

Saturday- 8 am to 2 pm.

When will I receive my final bill, if I am moving to new address?

If you have submitted the meter readings to Southern electric support team on the day you moved to new address, you will receive the bill within 7 to 10 days.

What to do if my meter box is broken?

If the meter is broken by any company technician, the company will be responsible to install a new meter or get it repaired. You can contact the Southern

Electric customer care number mentioned above to get your meter repaired. If the meter is broken by you, then the company will not be responsible for its repairs.

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